The industry’s relentless race to push AI-powered products out the door has left actual users in the dust.

IA is the key to making sure both people and AI agents they rely on can move through your experience without friction.

By embracing these strategies and infusing humor into your journey, you'll continue to unlock new levels of inspiration and resilience.

AI is cutting grunt work—auto-generating screens and flows—but it can’t replace insight or strategy. UX designers are evolving into experience architects, not just screen-makers.

“Confirmation Fatigue” captures the overload we feel from nonstop digital confirmations—emails, texts, calls—that turn a simple appointment into an exhausting barrage of pings.

As a team leader, I’ve learned the value of real connection in hybrid work—and off-site events have been key to building that bond.